Q: What does the web site migration service include? Will my site be secure?
A: The website migration service that our company is offering is free of charge (within a certain limit). We will transfer your web site(s) to our super–modern cloud hosting platform without you needing to do anything. We know from experience that swapping hosting providers can result in lost info and undesirable network downtime. This is why we will accomplish all that for you for free!We’ve got highly capable administrators whose principal responsibility is to ensure that your website functions exactly as it did on your former web hosting platform. Our administrators are experts in migrating custom–made web sites, as well as web sites that are based on popular web applications such as Joomla™ and WordPress.
Q: Web site migration sounds like lots of work. How long can it take?
A: While we cannot give you a precise ETA, since there are plenty of factors, among them the size of the web files and databases, the physical location of the present host’s server, the complexity of your site and the current workload of our Website Migration Department, etc., we’ll give our best to migrate your website within 48h, and in certain cases – within 24h (in case the content is not large).
Q: My personal privacy concerns me. What information do you need?
A: We will need the login information for your old web hosting provider’s Control Panel as well as the web site’s name (domain name).
Q: I give you access to sensitive info. How can I be sure that you won’t misuse it?
Q: Will my site be offline during the transfer?
A: Nah. Your site will remain completely operational during the migration. Once everything is completed on our end, we’ll notify you so that you can preview it and check for problems. If everything’s fine, all you will have to do is update your domain name’s DNS settings.
Q: Will my old web hosting provider need to provide any info/assistance?
A: Nah. Apart from your login info for the Control Panel, we will not need anything. We will never touch base with your web hosting provider. They will not know anything about the transfer either.
Q: Does it make a difference what platform my current hosting provider is using?
A: We can migrate your site from any web hosting provider or any Linux–powered web hosting platform so long as we can receive access to the Control Panel and there is File Transfer Protocol access available.The only websites that we can’t migrate are the ones based on closed–source software applications like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.