Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our user service team is taught to promptly deal with all web hosting plans users’ questions and assistance inquiries. Through our ticketing system, you’ll be able to submit your request and a support staff fellow member will get back to you in less than maximum sixty minutes. Realistically, practice has revealed that the average resolution period is 20 min.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us any time necessary. Our crew of specialists will be online for you 24x7x365 to reply to all your questions and to take care of any problem you will have. You also can open a help and support ticket from your Website Control Panel or drop an email message any time. Moreover, on business days, you’ll be able to call us or make use of the online chatting service.

  • Intuitive help center

  • An Intuitive Help Section

  • We have incorporated an in depth knowledge base into the Control Panel that allows you to get hold of useful step by step guidelines at any time. Each section of the Control Panel possesses its own contextual guide area displaying a group of how–to articles. We have also made video lessons to give you a greater visual representation of just how to complete any given job.